Direct link to cart.php is not working

[davidsnappy]

Hi

 

My direct link to /clients/cart.php is not working the first time you click however if you click again it works.

 

The link I am referring is the one in the green button called sign up which is placed in the top header to the right. Every other button sends me to the correct url which is /clients/cart.php.

 

First click sends me to clients/index.com instead of /clients/cart.php.

Second click sends me to correct url which is /clients/cart.php

 

My site is: http://www.snappyrack.com

 

Here is my code from the header.tpl: <li id="menu-item-20" class="client menu-item menu-item-type-custom menu-item-object-custom menu-item-20"><a href="http://www.snappyrack.com/clients/cart.php">Sign Up</a></li>

 

Any idea why it is not working on the first click?

 

Thanks

David

[Alex - Arvixe]

Your website design & your WHMCS are 2 separate sets of file, it appears your actual website (pricing etc...) the links go to clients/index.php vs your WHMCS design area going to /clients/cart.php. So on any page OUTSIDE WHMCS you will be clicking into clients/index.php and at this stage as you are now in WHMCS you will go to cart.php.

 

If you update all of your pages in your root directory (OUTSIDE WHMCS) to cart.php that should resolve your problem.

 

Tried to make this make as much sense as possible, let me know if you didn't understand or even email me at alex.ali@arvixe.com and I'll help you along .

Edited March 5, 2013 by Alex - Arvixe

[davidsnappy]

Thanks... That was right. I had made a mistake there.

 

Your explanation was fine. I understood it right away.