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Cancellations / Refunds for prior years


jvriends

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I am interested in how other companies are handing the cancellation/refunds/credits of invoices for prior years accounts receivables in the current year.

 

I am currently using the invoices report in WHMCS to generate my year end sales data. Occasionally, I have to cancel or refund an invoice from a previous fiscal period. In WHMCS, a cancellation/refund removes the revenues and tax liabilities from year of the invoice date not the current fiscal year.

 

After completion of the year end where the original data is submitted to the government and the taxes are paid, any cancelled amount in a future year, should be credited to my current years revenues and sales tax liabilities. WHMCS does not seem to be doing this, how are you handling this?

 

Any recommendations on reports?

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