wrender Posted January 3, 2013 Share Posted January 3, 2013 I have had a couple of clients in the following situations: 1. A client for some reason has an invoice for $0.00, and the system sends the client an overdue email. Should it not mark them as "Paid" if they balance to $0.00? Also, when I try to manually mark it as "Paid" it does not change the invoice status to Paid. Nothing appears to happen. 2. I gave a client a $100 promo code. They applied it to an invoice for around $70.00, but then the system kept emailing them overdue notices for their account which was in a negative $30.00 amount. Is there a way to have promo codes be applied as credit if it is not all used. Thanks, great software! 0 Quote Link to comment Share on other sites More sharing options...
Real Webspace Posted January 4, 2013 Share Posted January 4, 2013 Perhaps open a support ticket for the first thing, that isn't how its supposed to work. 0 Quote Link to comment Share on other sites More sharing options...
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