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hello

is there a way to stop ticket flooding or limit number of tickets per time period?

 

I have people that have auto responders on there email address so when i respond, they respond, and i respond to (auto) say that there ticket has been created , and they respond (auto) etc, so i either have tickets created every 2 minutes till i stop it and ban there address , or have mutliple tickets saying nothing, is there a way to respond and then limit there replys to a set number of tickets or set number of tickets per time frame?

 

thanks

ian

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