jasonmccurry Posted December 22, 2012 Share Posted December 22, 2012 Hello, I am here today to alert you about a possible bug with the quote downloading/sending on the WHMCS system. I have found that, if I place my logo for the quotes in the images/logo.png like the invoices/quotes instruct me to do so to change the logo. I placed it in the folder properly and everything. At first, I thought it was because the logo was too large, but I made it a lot smaller and its still doing this. Just loading a blank page when I request to download/email the quote to the email for the client. I am not sure why this is happening. Jason Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Liam Posted December 24, 2012 Share Posted December 24, 2012 Hello This is usually caused by the image file being invalid and corrupt so its unable to be read by the pdf creation process. Please try recreate the image file in a image editing software, if this does not help resolve the issue please open a ticket on our help desk for us to look into this further for you Cheers Liam 0 Quote Link to comment Share on other sites More sharing options...
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