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Problem saving Email Template


HostinPK

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If I had to guess... I'd say you or somebody copied a hook/script into your hooks directory that went around a while back to defeat php tags being passed into whmcs ticketing system, and that script is echoing "no thanks" to the attacker. An unintended side effect of that hook was that it prevented save email template from working too. Just a guess...

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If I had to guess... I'd say you or somebody copied a hook/script into your hooks directory that went around a while back to defeat php tags being passed into whmcs ticketing system, and that script is echoing "no thanks" to the attacker. An unintended side effect of that hook was that it prevented save email template from working too. Just a guess...

 

I am not sure but what should I do in this case?

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Not sure? Well you should remove the hook if it's there. It will probably have a line like die("no thanks"); in the file. It will probably be in your /includes/hooks directory.

 

You were exactly right. I had a hook to block attacks on the support tickets and now I have deleted it. Its working fine. Thanks for your help

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