IsMyWB-Dominic Posted November 11, 2012 Share Posted November 11, 2012 Hello, I'm looking to change the way ticket statuses work. When a ticket is replied to, instead of going to "Answered", I'd like it to go to "Open". Is this possible? I know it can't be done within the WHMCS admin area, but I believe that with a few changes it should be possible. Thanks, Dominic 0 Quote Link to comment Share on other sites More sharing options...
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