"Call to undefined function openNewTicket()" - All other tickets requests works.

[Deffe]

Hi all!

 

Im building a customized ticket system at the moment and everything except the creation of new tickets seems to work.

 

Has anyone else run into something similar ?

I get: Call to undefined function openNewTicket()

When I post:

$postfields["action"] = "openticket";

$postfields["clientid"] = 123;

$postfields["deptid"] = $deptid;

$postfields["subject"] = $title;

$postfields["message"] = $text;

$postfields["priority"] = "Low";

 

Im able to list/fetch the tickets and everything but the creation of new tickets using the API seems to be a big nono. Does anyone know how to solove this?

[Deffe]

Could this be due to the fact that we are using an old version of WHMCS?

 

We are on 4.5.1.

 

(If so, then I think adding version details in the docs could be good when the features where added, since other ticket functions seems to be ready in whmcs 4.5.1 I just simply assumed that so would this one be. )