stephenb Posted August 16, 2012 Share Posted August 16, 2012 Forgive me, I'm new to WHMCS. I'm slowly getting my head around everything, but it's taking a while! I have some questions regarding Domains. So a customer comes along and decides to buy just a domain. No hosting, just purely a domain. That all seems to work fine, except after the order is placed and paid for, the domain gets stuck at 'pending'. Why? How can I make the process of actually registering the domain automatic? I thought that was the purpose of the system? At the moment, it appears I need to manually change the status to 'Active' and then click on the 'Register' button. Surely I'm missing something here? And secondly, if after a period of time the customer that registered just a domain feels ready to add hosting and use the domain they've already purchased, how do they do that? I can see options for ordering hosting and either registering a new domain or transferring a domain from another registrar, but that's not necessary in this instance. I effectively want to upgrade from 'just a domain' to 'domain + hosting'. How? 0 Quote Link to comment Share on other sites More sharing options...
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