xshi Posted July 24, 2012 Share Posted July 24, 2012 While trying to register a domain or accept order using the admin, we get the following error 'Can not get template ID'. The admin template is removed, it either shows an plain text page (with or without the registration form). How can i fixed this problem? The API's from both registrars seem to be working properly, but the system refuses to register domains. Displaying the error i've previously described. Thanks! 0 Quote Link to comment Share on other sites More sharing options...
andy40 Posted July 24, 2012 Share Posted July 24, 2012 Hi it does this on our system but when we try it again it works, its just another error with the new update. not sure how people are meant to run their business when they have loads of problems like this. 0 Quote Link to comment Share on other sites More sharing options...
xshi Posted July 25, 2012 Author Share Posted July 25, 2012 When i refresh the error remains, i'm regretting updating to 5.1. Is there a way to downgrade back, without losing all imputed data? 0 Quote Link to comment Share on other sites More sharing options...
andy40 Posted July 25, 2012 Share Posted July 25, 2012 You can but you might lose some data, did you take a backup of everything. 0 Quote Link to comment Share on other sites More sharing options...
xshi Posted July 25, 2012 Author Share Posted July 25, 2012 I did back-up before i upgraded, but data has been added since then. I also opened a ticket about this problem, but have yet to receive a response. We're planning on launching our new website incl. WHMCS in about 2 to 3 days. But we need a working domain register/transfer option, it did work while using 5.0. 0 Quote Link to comment Share on other sites More sharing options...
andy40 Posted July 25, 2012 Share Posted July 25, 2012 Not sure what to say because if data has been added and you go back you might lose it all. 0 Quote Link to comment Share on other sites More sharing options...
xshi Posted July 25, 2012 Author Share Posted July 25, 2012 Let's hope WHMCS can fix this problem quickly so that we can proceed. 0 Quote Link to comment Share on other sites More sharing options...
glipschitz Posted August 7, 2012 Share Posted August 7, 2012 I am also having this issue - I've logged a ticket but still no response too. 0 Quote Link to comment Share on other sites More sharing options...
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