Sunzila Posted July 21, 2012 Share Posted July 21, 2012 (edited) I update WHMCS from version 4.5.2 to version 5.0.3 . When I go to Utilities >> System >> Database Status (see image http://screencast.com/t/C21d4hDsLkqW) and click button "Download Database Backup", I am getting empty database backup without database name. I am getting backup without database name: _backup_20120721_080028.zip And database in this zip archive also is without database name: .sql But they must be: accountname_database_backup_20120721_080028.zip accountname_database.sql Please help me find the problem and fix it. Edited July 21, 2012 by Sunzila 0 Quote Link to comment Share on other sites More sharing options...
mylove4life Posted July 22, 2012 Share Posted July 22, 2012 it's more than likely to big, the system is timing out.. You will have to do it a different way 0 Quote Link to comment Share on other sites More sharing options...
HostinPK Posted July 22, 2012 Share Posted July 22, 2012 I had the same issue but I turned off php safe mode on server and it worked fine. 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted July 23, 2012 Share Posted July 23, 2012 I update WHMCS from version 4.5.2 to version 5.0.3 . When I go to Utilities >> System >> Database Status (see image http://screencast.com/t/C21d4hDsLkqW) and click button "Download Database Backup", I am getting empty database backup without database name. I am getting backup without database name: _backup_20120721_080028.zip And database in this zip archive also is without database name: .sql But they must be: accountname_database_backup_20120721_080028.zip accountname_database.sql Please help me find the problem and fix it. Please use the following fix: http://forum.whmcs.com/showthread.php?51266-V5-1-Patches&p=235450#post235450 The no database name is part of the problem when the fix is not applied. I had the same issue but I turned off php safe mode on server and it worked fine. Safe mode breaks alot of things but isn't the root cause this time around. 0 Quote Link to comment Share on other sites More sharing options...
Sunzila Posted July 23, 2012 Author Share Posted July 23, 2012 (edited) Thank you to all for your respond I uploaded this patch and it fixed the problem: Please use the following fix:http://forum.whmcs.com/showthread.php?51266-V5-1-Patches&p=235450#post235450 The no database name is part of the problem when the fix is not applied. Edited July 23, 2012 by Sunzila 0 Quote Link to comment Share on other sites More sharing options...
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