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promotions not working as expected


SilverNodashi

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I,

 

I'm trying to setup a promotion for a package but it doesn't work as expected. Can anyone please help me with this:

 

 

In WHMCS > Setup > Payments > Promotions, I have the following:

 

 

Promotion Code = 4x4white

Type = Fixed Amount

Value = 230

Applies to = Linux Shared Hosting - White_ZA

Billing Cycles - Products/Services = Annually / Domains = 1 Year

Apply Once = Ticked

New Signups = Ticked

Apply Once / Client = Ticked

 

 

 

Now, I go directly to the product on https://billing.softdux.com/cart.php?a=add&pid=107&billingcycle=annually&promocode=4x4white then choose my domain, and click on Checkout and get the following:

 

 

 

Linux Shared Hosting - White_ZA (myotherdomain.co.za)

» Bandwidth Options: 500 MB - Included

» Dedicated IP Address(es): None

[Edit Configuration] [Remove] R179.51

(Pro Rata 13/07/2013)

Domain Registration - myotherdomain.co.za - 1 Year/s

[Configure Domain Extras] [Remove] R100.00

Subtotal: R279.51

R230.00 One Time Discount: R179.51

Total Due Today: R100.00

Total Recurring: R280.00 Annually

 

 

 

The "Subtotal" is R279.51, and the "One Time Discount" is R230, yet the "Total Due Today", instead of R49.51. Why would that be? i.e. why doesn't it give me a "Total Due Today" of R45.51?

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I setup another promocode, as follows:

 

 

 

Promotion Code = 4x4bronze

Type = Price Override

Value = 50

Applies to = Linux Shared Hosting - Bronze_ZA

Billing Cycles - Products/Services = Annually / Domains = 1 Year

Apply Once = Ticked

New Signups = Ticked

Apply Once / Client = Ticked

 

 

The URL is as follows: https://billing.softdux.com/cart.php?a=add&pid=57&billingcycle=annually&promocode=4x4bronze

 

And when I checkout, I get this:

 

 

 

Description Price

Linux Shared Hosting - Bronze_ZA (myotherdomain.co.za)

» Bandwidth Options: 750 MB - Included

» Dedicated IP Address(es): None

[Edit Configuration] [Remove] R323.11

(Pro Rata 13/07/2013)

Domain Registration - myotherdomain.za.net - 1 Year/s

[Configure Domain Extras] [Remove] R50.00

Subtotal: R373.11

R50.00 Price Override One Time Discount: R273.11

Total Due Today: R100.00

Total Recurring: R324.00 Annually

 

 

 

So, the "Total Due Today" isn't R50 as I expected it to be, but R100. Why?

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