Roger Posted July 20, 2007 Share Posted July 20, 2007 After running the install script, telling it to upgrade. The last screen has the link to go to admin. I clicked that and went back to the license acceptance agreement for the install script. Closed that out. Deleted the install folder. Now I get "An upgrade is currently in progress... Please come back soon..." when attempting to access admin panel or main index.php page. I have so much confidence in Matt and WHMCS that I'm asking ... What have I done wrong ?? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted July 20, 2007 WHMCS CEO Share Posted July 20, 2007 Open a ticket and I'll take a look. Matt 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted July 20, 2007 Author Share Posted July 20, 2007 Open a ticket and I'll take a look. Matt Done, ticket: #762611 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted July 20, 2007 Author Share Posted July 20, 2007 To follow up on this. I'm using cPanel v11. Both the file managers in it seem to handle compressed file extraction differently than v10. On my server, existing files don't seem to be overwritten properly or the SmartFTP client I was using messed up the zip archive. I did a mass upload of the new version and all is well. Thanks for the rapid response and help Matt. For those wondering about quality of support here... this was measured in minutes. Not hours or days.... 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted July 20, 2007 Share Posted July 20, 2007 I always use WinSCP for use with WHMCS, rather than SmartFTP. http://winscp.net/eng/index.php 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted July 20, 2007 Author Share Posted July 20, 2007 I usually use CuteFTP Pro. But still the overwriting of existing files... 0 Quote Link to comment Share on other sites More sharing options...
Blueberry3.14 Posted July 20, 2007 Share Posted July 20, 2007 To follow up on this. I'm using cPanel v11. Both the file managers in it seem to handle compressed file extraction differently than v10. On my server, existing files don't seem to be overwritten properly or the SmartFTP client I was using messed up the zip archive. I did a mass upload of the new version and all is well. Thanks for the rapid response and help Matt. For those wondering about quality of support here... this was measured in minutes. Not hours or days.... I had problems upgrading with v3.1.2 unzipping directly on the server as well, on cP10.x, which I could find no reason for, since it's how I upgrade every other package...WHMCS is the only one that I need to download to my local computer then FTP to the server. With the same upgrade, SmartFTP also choked on me, even when I tried uploading one directory at a time (which shouldn't happen, but it did). I don't think cP11 has anything to do with how compressed files are handled. Glad you got it sorted out. 0 Quote Link to comment Share on other sites More sharing options...
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