WHMCS Gateway log "Not Supported" (PayPal )

[tripler]

I received payment from client

 

> Gateway log shows PayPal Successful with transaction details

 

 

I notice the money is not in PayPal

 

> Check transaction log and the log shows a reversal

 

(no payment changes in WHMCS)

 

> about 40 minutes later PayPal lists the transaction and the amount but has Status HOLD

 

> Details show Status PLACED "The funds are not available while this transaction is being reviewed"

 

This is fine I understand verification needed to a new Account holder or something.

 

 

 

 

My question is why does WHMCS not generate a TODO or reverse payment of some kind showing that payment has not passed, since the first transaction passed WHMCS auto provisioned the account. Then PayPal reverses temporarily for holds in a second transaction shown in gateway log.

 

If I didn't pay close attention to my accounting then I could possibly have missed this and thought that the transaction is in good standing.

 

 

 

payment_status => Completed

 

>> Successful <<

 

 

payment_status => Reversed

 

>> WHMCS "Not Supported" <<

 

This creates no change in the clients status or WHMCS accounting.

 

 

 

Reverse is just PayPal putting the funds on HOLD status. Anyone know if this is fixed in a later release of this module. I am still using 4.2.1

 

 

Thanks.