Almost spend money for WHMCS

[bogo]

W'll certainly to it the next few Days but still have some Questions.

 

- Like many others, we using eSupport as ticket system. Now, reading in there Board an here, I don't think there will ever be a tight integration. What I thinking off is the other way around: Get my Tickets into WHMCS! I guess this way I'm much more on the safe site ...Is there as solution around importing from eSupport?

 

- we have some troubles with the CATCHA Images - it just doesn't get displayed. Minor problem

 

- Import from phpCoin. we'll to is manually, so I'm looking for some advice how to do it at best. Right now I doing it this way: add a new client, add new order, add Domains and add Payments. Taxing, and I have troubles whit add Domains. 'cause those customers have all domains! Tried, the Transfer Option but then I get ask for the code!

All I want is to add a existing domain (which is all ready stored in phpCoin) to a Client.

 

PS: Since the German Translation of the User interface didn't full fill our needs we did a whole new translation. if some one care about it - leme know

[Adam]

W'll certainly to it the next few Days but still have some Questions.

 

- Like many others, we using eSupport as ticket system. Now, reading in there Board an here, I don't think there will ever be a tight integration. What I thinking off is the other way around: Get my Tickets into WHMCS! I guess this way I'm much more on the safe site ...Is there as solution around importing from eSupport?

 

You can check out my sig. for a integration. If you do not like it, you can always just use the built in one from WHMCS.

 

- we have some troubles with the CATCHA Images - it just doesn't get displayed. Minor problem

 

That will be your server side problem not WHMCS. Make sure PHP has the module GD compiled with it.

 

 

- Import from phpCoin. we'll to is manually, so I'm looking for some advice how to do it at best. Right now I doing it this way: add a new client, add new order, add Domains and add Payments. Taxing, and I have troubles whit add Domains. 'cause those customers have all domains! Tried, the Transfer Option but then I get ask for the code!

All I want is to add a existing domain (which is all ready stored in phpCoin) to a Client.

 

Check out this thread,

http://forums.whmcs.com/viewtopic.php?t=1445

 

 

Hope that helps,

Adam

[bogo]

Jep, thanks Adam

I'm aware of the work you have done, but on the other hand I rather stick to WHMCS for some reason:

 

1. I don't want to get in the Business of having to support 2 own pieces of Software. Each of them has his own release cycles and philosophies. I rather keep one update- and thats it.

 

2. I look for a fully integrated Helpdesk. A "bridge" is just the last Solution. As soon as the DB scheme gets change - you are nowhere.

 

3. I guess that matt will put in some work in the helpdesk to catch up to esupport. So I will be on the safe side. Even if matt would charge a extra fee for a comprehensive helpdesk module I would buy it.

 

I still look for a solution to get my ticket into WHM via "import"