famire Posted April 3, 2012 Share Posted April 3, 2012 Hi, I installed WHMCS yesterday evening and because my server just had a complete new install I had quite a few new passwords and I forgot to save the admin password for the fresh WHMCS install. I've tried resetting it through the forgotten password link, but I never got an email. I then turned to phpMyAdmin to change the emailaddress (to make sure it wasn't that the emailaddress didn't work or something like that) and never got the email to that one either. I just edited a few settings in the config table (ie emailaddresses) and tried again (to make sure it didn't get sent to one of the fiction emailaddresses) but haven't received anything. I read something about turning off the password reset/resending of password (or something like that) but couldn't find that in the config table, so I have no idea how that's set (but I would reckon the default state is on). Do I have to reinstall or is there a way that you guys can reset it? (the FAQ text about resetting admin password implies something like that) Thanks, Hiranthi 0 Quote Link to comment Share on other sites More sharing options...
famire Posted April 3, 2012 Author Share Posted April 3, 2012 Never mind, we decided to reinstall the server (and use Direct Admin instead of Plesk) and so I'll have to reinstall WHMCS anyway. 0 Quote Link to comment Share on other sites More sharing options...
laszlof Posted April 4, 2012 Share Posted April 4, 2012 For future reference, if this happens to anyone else. The admin passwords are just MD5 values. You can update the password using PHPMyAdmin or mysql command line using the following sql query: UPDATE tbladmins SET password=MD5('[b]NEWPASSWORD[/b]') WHERE username='[b]ADMINUSERNAME[/b]'; 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.