Using WHMCS for non web hosting services

[Lucy]

Hello all,

I am a reseller of a fax, sms,email service and wanted to find out if I could use WHMCS. My provider can not do automated client setups and on a new client sign up I would have to send a email to request a new client account to be created.

 

My next issue will be that each month my provider will send me a bill feed of how many messages each of my clients has sent. I would then want to be able to import this and some how to bill my clients.

 

In terms of billing we have tier price eg if you send 100 sms messages you would be on a certain tier eg 5 cents per SMS and if you sent 200 sms messages you might be getting it at 4 cents per sms.

 

We then have bulk clients who will just want a fixed price.

 

Based on this do you think WHMCS is an option that i can use. I am open for development options if need be.

[laszlof]

Anything is possible. It would take some development to get it working how you'd like, but there are plenty of people who use WHMCS for non-hosting sites.

[brianoz]

Since this is a non-hosting solution you're looking for, you may also want to look at Xero, which is more of an accounting solution. It has a complete API as far as I know, so you'd need to write code to handle the billing needs you have and then use the API to generate an invoice.

 

The advantage of WHMCS over Xero may be that WHMCS has an amazing array of payment providers. I have several friends who are very happily using it for non-hosting billing solutions, so it works well. You'd need to upgrade it periodically, but then it also has new features in that upgrade. Oh - the other advantage is that WHMCS has a built in helpdesk which is actually very good, and integrates very well with customers so you can see which tickets they have created.

 

WHMCS also has the concept of recurring products, and you'd need to write the logic for that yourself with Xero. On the other hand Xero is a full accounting solution, so you wouldn't need accounting software and it would be integrated. And you can integrate WHMCS with Xero to get your accounting solution.

 

On the whole I think I'm tending towards WHMCS here! But horses for courses!