albevier Posted March 19, 2012 Share Posted March 19, 2012 Is there ANY way to move a support ticket to an invoice without having to email the client another response? Both the client and I know that the ticket has been closed, but now I want to invoice for that ticket. The only way I can see to do that is to respond to the ticket and choose one of the options that allows the ticket to be moved into an invoice. al 0 Quote Link to comment Share on other sites More sharing options...
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