K Ashok Posted March 5, 2012 Share Posted March 5, 2012 We are using the WHMCS version 4.3.1. At the moment, we are facing problem with the invoice payment reminder's. Whenever a new invoice is raised or created a 'Customer Invoice' email is automatically generated from the billing system. After 2 minutes, the billing system sends the 'Invoice Payment Reminder' to the client's, which doesn't look good and shouldn't be send on the Invoice creation date. Client's are getting frustrated as they receive the 'Invoice Payment reminder' email within 2 minutes after the Original Invoice ( Email ) gets created. Please look into this and help us in solving this issue. 0 Quote Link to comment Share on other sites More sharing options...
tripler Posted March 6, 2012 Share Posted March 6, 2012 1) Does your cron job run every 2 minutes? You should set the cron job to run once a day, IE run at 00:01 2) I expect your problem is actually the way you have your dates set in the administration side of when to send invoices. Setup > Automation Settings > Billing Settings 0 Quote Link to comment Share on other sites More sharing options...
K Ashok Posted March 6, 2012 Author Share Posted March 6, 2012 Thank you! I'll cross check the settings in the billing section under the automation settings. 0 Quote Link to comment Share on other sites More sharing options...
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