rke211 Posted March 1, 2012 Share Posted March 1, 2012 Right so since i upgraded to the latest version of WHMCS any invoice a client pays whether subscription or one time using paypal simply doesn't get marked as paid anyone have any suggestions? 0 Quote Link to comment Share on other sites More sharing options...
cpuwhiz22 Posted March 1, 2012 Share Posted March 1, 2012 I was having the same issue with Paypal Payments and what I found was that there is a "Gateway Log" under the Billing option in the main nav bar at the top. When I looked at mine I found that it was saying "Invalid Receiver Email." What I found when I looked at the debug info for the errors was that the receiver email was my primary email address for Paypal, which is my personal email. I then found the business address (which is the address configured in the Paypal module setup) was different, and this is the reason the system was not processing the invoices as paid. What I had to do was go into the Paypal module setup and add my other Paypal addresses to the "PayPal email" field (separated by commas). This resolved my issue, but if you are having trouble with other gateways this may not be the same issue you are having, but regardless I would recommend checking the Gateway Log to see what's in there. Hope this helps. 0 Quote Link to comment Share on other sites More sharing options...
rke211 Posted March 5, 2012 Author Share Posted March 5, 2012 Thanks Ive made the changes you've suggested and ill see what happens 0 Quote Link to comment Share on other sites More sharing options...
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