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licensing addon support+updates difficulties


metalcut

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Hi Guys

 

I am having a little problem.

When I do a test order for software and log into client area and try to download the file, it gives the below error.

I did set up the support and updates addon for the product in whmcs. And the Support/Updates Addon is selected in the product under module settings.

When I go to the client profile in admin area it shows there are no addons to manage.

I basically want to set it up to include free support and updates for the first year and after that the client will have to order the support and updates.

 

Am I doing something wrong, if anyone can maybe point me in the right direction that will be great.

 

 

Your Support & Updates period for this license has expired

You will need to renew your support & updates before you can download the latest files

 

 

Regards

Tinus

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