KristiHost Posted February 14, 2012 Share Posted February 14, 2012 Hey, I'm a newbie at using WHMCS so I have a few questions. Some of the emails sent to my clients go to spam/trash box. Why? I'm using PHP Mail(), should i switch to SMTP? If so, then I'm not very sure what should I set my port to. Also "SMTP Username" refers to the a username or email address(support@mydomain.com)? Does "SMTP Password" is the box where I should write my whmcs password or email address password (for support@mydomain.com) ? Thanks. 0 Quote Link to comment Share on other sites More sharing options...
tripler Posted February 15, 2012 Share Posted February 15, 2012 (edited) it means that the IP your account is using to send out emails has maybe blacklisted, maybe from someone who used the ip prior, contact your hosting provider. Nothing wrong with how your sending the mail See if the ones getting spam filtered are from the same service, like is gmail filtering only. Edited February 15, 2012 by tripler 0 Quote Link to comment Share on other sites More sharing options...
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