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Domain renewal (available years)


AndyW

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I have a strange situation. A customer has 3 years remaining in his .COM. Today he placed order for additional 10 years of renewal. Everyone knows that .COM can be renewed to a max of 10 years. I had to manually refund him 3 years payment and offer him the 10 year price.

 

But he kept telling me how my system should have not accepted a renewal order for additional 10 years, when the max. possible years on his .COM was only 7 additional years....

 

What am I missing, how can I configure my WHMCS to do this ?

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