Cannot change domain name after initial selection

[ukdeveloper]

Hi,

 

Im using V5.

 

Scenario:

 

customer orders a hosting package and is taken to the ordering site in WHMCS. The first thing they need to do is choose what they want to do regarding a domain name, and in this scenario they wish to order a NEW domain.

 

They choose a domain name (johnsmithdkhjk.com) and press the "CLICK TO CONTINUE" button it shows the domain as AVAILABLE and the confirm dialogue appears where he "tick" confirms the domain.

 

Now the customer realises he has made a mistake on the domain name and corrects it to johnsmith.com (a domain which is UNAVAILABLE). He presses the "click to confirm" button but this time no confirmation appears and he is taken through the ordering process for the ORIGINAL incorrectly spelt domain name?

 

Now if he doesn't realise this, he will submit an erroneous order and domain will be registered. If he does realise he has to go through the entire order process and then empty cart to start again?

 

If a client just wanted to order a domain name he goes through the "check AVAILABILITY" process until a domain is shows as available, but can still change his name at any time. Yet with ordering a domain as part of a hosting package, this "change of mind" seems not possible.

 

Is this right or am i doing something wrong?

 

Cheers

 

UKD.