Few questions

[maxatt]

If I select my product as one time billing do my customers get a renewal email with a link to renew his one time plan ? if not pls tell me how to setup something like that , I have yearly billing some times I offer plans with 5 years. pls tell me how to handle such a thing?

 

all I want is what ever his plan duration, if his plan expired send him a reminder with a renew link for him to signup

[Matt]

To do this, you wouldn't set it up as a one time billing product. It's a recurring product. Recurring each year, and then it will send an invoice for it each year.

 

Matt

[DephNet[Paul]]

But what if the term on the product is 3 or more years? Recuring only goes up to 2 years.

 

Paul

[maxatt]

yeah as Paul pointed out how to setup a recuring order for 3 or more years ?

[DataHosts]

to be honest I would be skeptical of even signing up for a 5yr agreement with any company. If you have any 5yr plans then you may be outta luck with WHMCS on that....2yrs max

[Matt]

There would be no way to do it automatically. You would have to change the next due date manually to be 5 years ahead.

 

Matt

[maxatt]

how can I do this manually ? When we setup a product why not put a drop down box with the years weeks or months that you need to do reoccuring? I think it will be easy for you guys and us ?

[Matt]

No, like I said, the only way would be to modify the next due date manually once the order had been received.

 

Matt

[Jay]

Just to add in case you're not sure. Go to the client profile then their products/services and change the due date. There is no other way to do it.