Pk Jet Host Posted November 27, 2011 Share Posted November 27, 2011 (edited) i attached my whmcs with my whm.i see following error while creating reseller account in whmcs. Module Command Error An Unknown Error Occurred Account creation successful but no other option works like termination or suspension.it this error is only with resellers Edited November 27, 2011 by Pk Jet Host 0 Quote Link to comment Share on other sites More sharing options...
Pk Jet Host Posted November 28, 2011 Author Share Posted November 28, 2011 no solution? 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted November 28, 2011 Share Posted November 28, 2011 Best to open a support ticket for WHMCS to look at this, they can dig deeper into the debugging you see... 0 Quote Link to comment Share on other sites More sharing options...
chuva Posted November 30, 2011 Share Posted November 30, 2011 I am having the same problem this problem is only reseller screenshot in whmcs http://www.diigo.com/item/image/1cguv/qy1p account is created, just like the friend said 0 Quote Link to comment Share on other sites More sharing options...
PascM Posted December 2, 2011 Share Posted December 2, 2011 It sounds like you are not having the same package on your WHM 0 Quote Link to comment Share on other sites More sharing options...
nick@molten-servers Posted December 3, 2011 Share Posted December 3, 2011 It sounds like you are not having the same package on your WHM I agree, turn on System Module Debug Log in your whmcs and see what the error is stopping at. Most of the time its from a non configured product or misconfiguration where you may have one option set that should not be set. Even take a screenshot of the products module page and match it with your package in whm. 0 Quote Link to comment Share on other sites More sharing options...
manojkotak Posted January 13, 2012 Share Posted January 13, 2012 I tried to Terminate a reseller account which generated Module Command error "Unknown error> I checked the module log where response shows"Array ( [TERMINATERESELLER] => Array ( [sTATUS] => 0 [sTATUSMSG] => Permission Denied ) ) " Can any one guide me how to fix up this problem? 0 Quote Link to comment Share on other sites More sharing options...
vitofun Posted November 19, 2012 Share Posted November 19, 2012 I know if it helps but in my case the problem was that the account had the wrong reseller account owner 0 Quote Link to comment Share on other sites More sharing options...
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