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Disappearing invoices??? Please help!!!


robwee

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I'm getting a strange occurrence and want to see whether anyone here has experienced this first hand. After cron is run each morning I get report stating that invoices has been created. This morning it stated that 2 invoices generated but when I login to WHMCS there's only 1. Last month, the report says 7 and there's none showed in WHMCS. I am baffled. Please help.

 

Cron Job Report for 11-11-2011 09:00:01

 

Updated Currency Exchange Rates

 

2 Invoices Created ( one is missing????)

 

Credit Card Payments: 0 Captured, 1 Failed ( This one shows up)

 

0 Overdue Invoice Reminders Sent

 

0 Upcoming Domain Renewal Notices Sent

 

0 Services Suspended

 

0 Services Terminated

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  • WHMCS CEO

It couldn't be an upgrade. I'm talking about an actual move. You wouldn't believe the number of times people move to a new server, migrate to a new host, etc... but leave the old install running so you then have 2 crons, and activity going on that you don't see in your current install.

 

Matt

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