sniperscope Posted November 10, 2011 Share Posted November 10, 2011 I am paid customer of whmcs but why i CANNOT post a new topic in this forum but General Discussion? Anyway, i post here and mods move to where it should be. How can i use ticket submit form directly? My customers goes to ticket submit form by clicking mail addresses in submitticket.php But i want my customer starts at submitticket.php?step=2&deptid=1 Because listing mail address cause a lot of spam mail. I want hide my mail addresses How can i do that? 0 Quote Link to comment Share on other sites More sharing options...
Dragonsys Posted November 10, 2011 Share Posted November 10, 2011 by using the address you posted http://youwebsite/submitticket.php?step=2&deptid={department_id} just like how the PreSales Contact link works 0 Quote Link to comment Share on other sites More sharing options...
sniperscope Posted November 10, 2011 Author Share Posted November 10, 2011 Dear Dragonsys Could you explain little more please. Do you mean should i type http://youwebsite/submitticket.php?step=2&deptid={department_id} instead of mail address? 0 Quote Link to comment Share on other sites More sharing options...
blymper Posted November 10, 2011 Share Posted November 10, 2011 Replace {department_id} to your department ID! Hover the departments in your settings and check the browser status bar, you will see the number. If you replace there you will be able to access the submit ticket form directly! 0 Quote Link to comment Share on other sites More sharing options...
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