randyxp Posted October 31, 2011 Share Posted October 31, 2011 but i have another issue... i have piped my email to whmcs. i send a email to that email and i have gotten the email notification email for the ticket but when i clicked on open support tickets it shows nothing. and i even did a search for the Ticket id it says "ticket ID Not found" 0 Quote Link to comment Share on other sites More sharing options...
tommyinnn Posted October 31, 2011 Share Posted October 31, 2011 Did you check the mail log? systemmailimportlog.php Utilities > Ticket Mail Import Log 0 Quote Link to comment Share on other sites More sharing options...
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