yamaharr1 Posted October 27, 2011 Share Posted October 27, 2011 I am wondering what I may change to stop this from happening. A client signs up and purchases hosting and domain, paid for at the same time but once the renewal time is coming the system creates an invoice for the hosting then a week later creates an invoice for the domain. If purchases are done at the same time I need them to create invoices at the same renew time. This is getting a few upset because they now have to go and do two payments. I looked at the dates in the settings but am not sure if that is it. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted October 27, 2011 Share Posted October 27, 2011 Check Automation Settings > Billing Settings > Advanced Settings The Domain Reminder Settings box should be blank to bill the same as the product 0 Quote Link to comment Share on other sites More sharing options...
yamaharr1 Posted October 28, 2011 Author Share Posted October 28, 2011 Check Automation Settings > Billing Settings > Advanced Settings The Domain Reminder Settings box should be blank to bill the same as the product There isn't an area "Advanced Settings" in Automation Settings > Billing Settings > Advanced Settings 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted October 28, 2011 Share Posted October 28, 2011 There isn't an area "Advanced Settings" in Automation Settings > Billing Settings > Advanced Settings There's a link at the end of the "Invoice Generation" line 0 Quote Link to comment Share on other sites More sharing options...
yamaharr1 Posted November 1, 2011 Author Share Posted November 1, 2011 There's a link at the end of the "Invoice Generation" line Thank you scurrell for taking your time, it was/is blank, I can swear I seen a setting someplace that asked it you want to bill at the same time but I think that was in an older version. I went through the settings a bunch of times but still don't see any setting, Matt any ideas on this pleeease 0 Quote Link to comment Share on other sites More sharing options...
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