lumisinc Posted October 20, 2011 Share Posted October 20, 2011 (edited) Ive installed the software but its not showing on my website? It was on step5 of installation i just got this screen: and this is the installation directory: http://www.brainmappers.net/portal/ Edited October 20, 2011 by lumisinc not enough information 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted October 20, 2011 Share Posted October 20, 2011 The /install directory is missing 0 Quote Link to comment Share on other sites More sharing options...
lumisinc Posted October 20, 2011 Author Share Posted October 20, 2011 Yeah i removed that after installation? 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted October 20, 2011 Share Posted October 20, 2011 When the installation is completed it states so, then advises to delete the /install directory The other URL you have provided is also dead, so cannot check that either 0 Quote Link to comment Share on other sites More sharing options...
lumisinc Posted October 20, 2011 Author Share Posted October 20, 2011 I guessed so, but it never advised at all..just a blank screen ? The URL i provided is dead because the installation must have been currupt? I have done it twice now and same effect. The files are all located at the URL i posted. 0 Quote Link to comment Share on other sites More sharing options...
m8internet Posted October 21, 2011 Share Posted October 21, 2011 I have done it twice now and same effect. The files are all located at the URL i posted. There is nothing present when I visit the URL provided Did you actually completely delete everything for the second attempt? You need to delete the entire folder and all contents, and the MySQL database However, you can leave the files in place, delete the MySQL database and then revisit the install file and repeat From memory I had the same problem on initial installation, no message appeared However, I went to the admin folder and completed the installation from there Equally, my admin folder is not the default name, so that may have been why no message appeared in my case Please post all three URLs, so we can check Website directory on which the Client Area is installed Install directory Admin directory 0 Quote Link to comment Share on other sites More sharing options...
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