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Support ticket notifications stopped working


lesaurus

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I can send an email from the client profile panel no problems and this was all working fine up to now.

 

Contacted hosting company and they confirm all is working fine their end

 

I've checked all the settings I know of

 

administrator>edit>ticked the box 'Support Tickets Notifications'

administrator roles>I'm set to full admin and all boxes are ticked

 

checked log and getting this error:

 

Admin Email Notification Sending Failed - Could not instantiate mail function. (Subject: [Ticket ID: 268851] New Support Ticket Opened)

 

Email Sending Failed - Could not instantiate mail function. (User ID: 0 - Subject: [Ticket ID: 268851] test4)

 

Can someone help?

 

thanks

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