kopacko Posted September 1, 2011 Share Posted September 1, 2011 I am not sure what is going on. I cannot seem to find any errors in any logs but no clients can login. I cannot "Login as client" from the admin interface. 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted September 1, 2011 Share Posted September 1, 2011 Hi Have you do any changes to you template files and if so first look at them else post a url them others may be able to help you out more? 0 Quote Link to comment Share on other sites More sharing options...
kopacko Posted September 1, 2011 Author Share Posted September 1, 2011 No changes have been made in months (when I installed WHMCSBB). When the clients enter their username and password they get sent back to the login screen. 0 Quote Link to comment Share on other sites More sharing options...
kopacko Posted September 1, 2011 Author Share Posted September 1, 2011 It is kind of looking like a cookie issue. 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted September 1, 2011 Share Posted September 1, 2011 When did it last work as you may need to ask over at the WHMCSBB, 0 Quote Link to comment Share on other sites More sharing options...
kopacko Posted September 1, 2011 Author Share Posted September 1, 2011 I have a ticket opened with them. It was working yesterday. 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted September 1, 2011 Share Posted September 1, 2011 Have you or your host done any changes to the server? You could try placing ether of these in your .tpl file to see: {php} echo '<pre>'; print_r($SESSION); echo '</pre>'; {/php} or place this in your config file: $display_errors=true; 0 Quote Link to comment Share on other sites More sharing options...
kopacko Posted September 1, 2011 Author Share Posted September 1, 2011 Have you or your host done any changes to the server? You could try placing ether of these in your .tpl file to see: {php} echo '<pre>'; print_r($SESSION); echo '</pre>'; {/php} or place this in your config file: $display_errors=true; Cleared my cache and I tried both of these and nothing gets displayed. 0 Quote Link to comment Share on other sites More sharing options...
kopacko Posted September 1, 2011 Author Share Posted September 1, 2011 I tried some bad passwords against a couple client logins and I get prompted with an error about a bad password. So I know it is authenticating the users but not letting them in. 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted September 1, 2011 Share Posted September 1, 2011 The first one should of been $_SESSION . Ok have you changes any thing on the database or even moved host? It sound like it is not converting the passwords right from the database. 0 Quote Link to comment Share on other sites More sharing options...
kopacko Posted September 1, 2011 Author Share Posted September 1, 2011 Ok, Looks like the php.ini path for save session did not have write permissions. Not sure if it was changed during last night's Plesk update but nonetheless, I CHMOD'ed the folder the save session path and clients are now able to login in. I am sooooo livid about this!! 0 Quote Link to comment Share on other sites More sharing options...
thehost5968 Posted September 1, 2011 Share Posted September 1, 2011 Well it is good you got to the issue. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.