aliitp Posted August 25, 2011 Share Posted August 25, 2011 i got the script activated and running online as i paid 18.5 USD now now i got some questions as i am tryiung to figure out this system and how it works ! a customer of mine registered on 24-8-2011 it is showing in his details that the next due date is 24-8-2011 same as the registeration date how came! although i have setup the item he purchase reccuring and must be renewd on monthly basis i though the th Next Due Date was supposed to be 24-9-2011 ! screenshot: also what are those username/password assigned for and how will the customer get informed of them? second question why does it keep showing payment incomplete in the Orders section although the customer did complate the payment ! screenshot: also same thing it is showing Unpaid in the status for that particular customer! last question: what would be the best practise and most convenient way to infom the user of his windows remote desktop login details (IP - username - password) after i create that account manually and wish to inform him of the details (anything better than simply emailing him??) thank you,, 0 Quote Link to comment Share on other sites More sharing options...
itsolduk Posted August 25, 2011 Share Posted August 25, 2011 This is a great place to start and study before you get going => http://docs.whmcs.com/Main_Page HTH 0 Quote Link to comment Share on other sites More sharing options...
aliitp Posted August 25, 2011 Author Share Posted August 25, 2011 also i cant find any way to find the associations between the funds i receive fon paypal, cashu, moneygram etc... and my customers so i dont know which one of them made the payment and which one didn't !! 0 Quote Link to comment Share on other sites More sharing options...
Alistair Posted August 26, 2011 Share Posted August 26, 2011 You need to add your PayPal account and others by going to: Setup > Payment Gateways Looking at your screenshot, it looks like the client has not paid - so that's probably why the due date is for August. 0 Quote Link to comment Share on other sites More sharing options...
aliitp Posted August 26, 2011 Author Share Posted August 26, 2011 You need to add your PayPal account and others by going to: Setup > Payment Gateways Looking at your screenshot, it looks like the client has not paid - so that's probably why the due date is for August. thank you buddy ya i latter on figured out the nonpayment of the employee which was the reason for the date due not to get updated i am sorry to rush into this question though! i have already added the paypal account otherwie they wouldnt have the paypal option displayed anyways ill have a look at what the support has suggested and see if i can fix this problem 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.