Using WHMCS on a Wordpress Site

[Kristy]

Hi All,

 

I have WHMCS installed on a site that runs on Wordpress. Currently, WHMCS and Wordpress are working well together except for one hiccup: the Knowledge Base.

 

I can access /manage/knowledgebase.php and it shows the list of articles in my KB. However, when I try to open a KB article, I get a 404 error message.

 

I suspect its due to the Wordpress HTACCESS file. But I've tried instructing HTACCESS to ignore rewriting URLs under the manage or knowledgebase folder but it doesn't work.

 

A sample KB URL is:

https://www.test.com/manage/knowledgebase/1/How-to-set-up-an-email-account-on-BlackBerry.html

 

Does anyone have any idea how to handle this?

 

<IfModule mod_rewrite.c>

RewriteEngine On
RewriteBase /
#Options +FollowSymlinks #WHMCS SSL

#Rewrite the URL for Wordpress, Ignore /manage
RewriteCond %{REQUEST_URI} !^/(manage/.*)$

RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

#Rewrite the URL for WHMCS to always use httpS except for the dl.php file
RewriteCond %{REQUEST_URI} !^/manage/dl.php [NC]
RewriteCond %{REQUEST_URI} ^/manage/ [NC]
RewriteCond %{SERVER_PORT} !^443$
RewriteRule ^(.*)$ https://www.domain.com/$1 [R=301,L]

#Rewrite the URL for WHMCS dl area to always use http
RewriteCond %{REQUEST_URI} ^/manage/dl.php [NC]
RewriteCond %{SERVER_PORT} !^80$
RewriteRule ^(.*)$ http://www.domain.com/$1 [R=301,L]

</IfModule> 

[jeremyhaber]

htaccess will read the commands from top to bottom when loading a location.

 

In your case wordpress is taking priority over the WHMCS rewrites. Simply reordering the htaccess file should resolve your issue.

 

<IfModule mod_rewrite.c>

RewriteEngine On
RewriteBase /
#Options +FollowSymlinks #WHMCS SSL

#Rewrite the URL for WHMCS to always use httpS except for the dl.php file
RewriteCond %{REQUEST_URI} !^/manage/dl.php [NC]
RewriteCond %{REQUEST_URI} ^/manage/ [NC]
RewriteCond %{SERVER_PORT} !^443$
RewriteRule ^(.*)$ https://www.domain.com/$1 [R=301,L]

#Rewrite the URL for WHMCS dl area to always use http
RewriteCond %{REQUEST_URI} ^/manage/dl.php [NC]
RewriteCond %{SERVER_PORT} !^80$
RewriteRule ^(.*)$ http://www.domain.com/$1 [R=301,L]


#Rewrite the URL for Wordpress, Ignore /manage
RewriteCond %{REQUEST_URI} !^/(manage/.*)$

RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

</IfModule>

 

Hope that works.

 

Edit: Also remember to change domain.com to your domain

[Kristy]

Hi Jeremy,

 

Thank you for your reply. In the end, I had to switch off the use of "KB SEO Friendly URLs" as I just could not get this to work - even after re-ordering the htaccess.

 

No matter what I did, it all resulted in the KB spitting out 404 errors when attempting to open a support article.

 

Thanks

Kristy