caminoz74 Posted August 9, 2011 Share Posted August 9, 2011 Hi, I am wanting WHMCS to create a ticket automatically upon the action of a particular product being ordered. The ticket created would be from Support Department XXX and be a template sent to the account owner of the product that was just ordered... i.e. Dear {$client_name}. The ticket must be tagged to the account so it appears in their list of emails. it would be good also if I could put a merge field in the template email that listed the products just ordered, their value and the next date of renewal. Any ideas...hope its not to hard?! Thanks:) 0 Quote Link to comment Share on other sites More sharing options...
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