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WHMCS not creating hosting account with Plesk correctly


Bluebirdut

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Hi

 

We've been using WHMCS a number of months now and it's been running fine, however I've gone to create a new hosting account today and I've been given this error.

 

Module Command Error

1014 - Parser error: Request is invalid

 

It then creates the client account in Plesk (9.5.2) but not the actual hosting account.

 

If I try an create the account again via WHMCS I get (an expected error) which is.

 

Module Command Error

1007 - Unable to set "pname" argument's value ("Joe Bloggs 123"): Client with name Joe Bloggs 123 already exists.

 

I've searched the internet and a few people mention the IP not being in the IP Pool for the first error, however the IP seems to be in there as expected.

 

Any advice greatly appreciated.

 

Thanks

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