chronic Posted November 24, 2005 Share Posted November 24, 2005 I was looking at my paypal and it took out $20 instead of $10. Is there a one time fee of $10 or something? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted November 24, 2005 WHMCS CEO Share Posted November 24, 2005 Hi chronic, The fee is $10 per month - there are no hidden fees. It appears that you have infact paid twice - maybe by clicking on the checkout button with PayPal twice? Please contact us via email on support@whmcs.com so we can refund this payment to you. Regards, Matt 0 Quote Link to comment Share on other sites More sharing options...
pxtek Posted November 24, 2005 Share Posted November 24, 2005 Chronic double check your client area that you did not order a duplicate license ( 2 licenses ). If you only order 1 and you made a typo for 2 we'll be more than happy to refund it. Let us know 0 Quote Link to comment Share on other sites More sharing options...
chronic Posted November 24, 2005 Author Share Posted November 24, 2005 Hm, it only says that I have one order in my Client Area. 0 Quote Link to comment Share on other sites More sharing options...
pxtek Posted November 24, 2005 Share Posted November 24, 2005 Can you send support@ a post of the screenshot in paypal, and we'll go from there. ( Maybe you click Pay twice ) Happy Thanksgiving. 0 Quote Link to comment Share on other sites More sharing options...
chronic Posted November 24, 2005 Author Share Posted November 24, 2005 Just sent it. 0 Quote Link to comment Share on other sites More sharing options...
pxtek Posted November 24, 2005 Share Posted November 24, 2005 I will notify Matt about this issue, it looks like you've clicked the Pay button twice and created 2 subscriptions, you'll get $10 money back for the 2nd typo subscription soon, thanks for notifying us. Happy Holidays 0 Quote Link to comment Share on other sites More sharing options...
chronic Posted November 24, 2005 Author Share Posted November 24, 2005 Happy Holidays to you too! Thanks for refunding me. Bad mistake on hitting it twice on my part. 0 Quote Link to comment Share on other sites More sharing options...
chronic Posted November 24, 2005 Author Share Posted November 24, 2005 I just got the refund. Thanks Matt. Now I just need to get my host to help me get something working so I can install it. 0 Quote Link to comment Share on other sites More sharing options...
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