Salman75 Posted May 26, 2007 Share Posted May 26, 2007 I would like to ask a few questions: 1. Does WHMCS auto-suspend and auto-terminate resellers when their invoices are overdue? 2. When an account is auto-terminated, does the associated overdue invoice automatically become Cancelled or does it remain Unpaid? Thanks Salman 0 Quote Link to comment Share on other sites More sharing options...
trine Posted May 26, 2007 Share Posted May 26, 2007 not 100% sure but you need to set your preferences for these settings in CONFIGURATION > AUTOMATION SETTINGS. Then you can test to see if it suspends the reseller account. 0 Quote Link to comment Share on other sites More sharing options...
Salman75 Posted May 26, 2007 Author Share Posted May 26, 2007 Yes, automation setting are already active however it does not appear to be suspending resellers 0 Quote Link to comment Share on other sites More sharing options...
generic Posted May 26, 2007 Share Posted May 26, 2007 it works, you need to set the number of days after suspend them. One time i did experience it took one extra day (cron job) for them to get suspended. 0 Quote Link to comment Share on other sites More sharing options...
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