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I will update my nameservers issue


tgunn

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I am testing the ordering system to see what the will see and to make sure it is working.

i am using enom and quantum gateway.

i want to use a domain i already own first.

i tried 2 one which is which another domain provider dude-nyc.com and tommygunn.co which is with enom

 

i selected

I will update my nameservers on an existing domain Or I will register a new domain

you can try it onhttps://www.mediagunn.com/rs/cart.php?a=add&pid=11&sld=whmcs&tld=.com

and get "The domain you entered is not valid"

 

 

so now i have 2 invoice that i don't know how to remove from cart. i don't see any remove from cart.

it does not look too friendly.

 

and am i correct in assuming that "I will update my nameservers on an existing domain Or I will register a new domain"

Is for some someone who already has a domain and will move it over later or point it to my server?

 

what is the correct use of this?

and how does client add or remove things from cart?

 

Thanks

Tommy

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sorry your post was a little confusing for me to read but i'll try to help if i can.

 

I tried your dude-nyc with the " i will update my nameserver on a existing domain and it worked, i also tried it with the "register a name domain" but it said "this domain already taken" which is what it should. I never got the same error that you got in regards to "the domain you entered is not valid".

 

 

I will use my existing domain and update my nameservers - the customer will choose this option if they have a domain already they purchased elsewhere and they will personally update the nameservers to point to your server

 

Register a new domain - your description is kind of confusing. It should be something like " I would like MediaGunn to register a domain for me "

 

In regards to removing the invoices from you cart, on step 3, there is a big red button that says empty cart... or optionally there is a blue link that says "remove"

 

 

In regards to your question how do you remove/add things to cart i just explained the remove part at paragraph above. if you want them to add more things.. they can press "continue shopping" on step three.

 

I noticed that your system goes from step 1 to 3... skips 2, not sure why

 

I am testing the ordering system to see what the will see and to make sure it is working.

i am using enom and quantum gateway.

i want to use a domain i already own first.

i tried 2 one which is which another domain provider dude-nyc.com and tommygunn.co which is with enom

 

i selected

I will update my nameservers on an existing domain Or I will register a new domain

you can try it onhttps://www.mediagunn.com/rs/cart.php?a=add&pid=11&sld=whmcs&tld=.com

and get "The domain you entered is not valid"

 

 

so now i have 2 invoice that i don't know how to remove from cart. i don't see any remove from cart.

it does not look too friendly.

 

and am i correct in assuming that "I will update my nameservers on an existing domain Or I will register a new domain"

Is for some someone who already has a domain and will move it over later or point it to my server?

 

what is the correct use of this?

and how does client add or remove things from cart?

 

Thanks

Tommy

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ok to make life simple and to prove i am not crazy he is a video i made of the issue it happen at check out

 

but notice 2 things first is prices of hosting not sure if that is normal 12 months for 4.52. the second is after adding promo code the info i just typed in disappears.

 

here is the video...https://www.mediagunn.com/order_error i had paid them to configure and to check it out.

but they told me it works and they do not check out orders.

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  • 1 year later...

I have received the same error message when selecting "I will update my nameservers on an existing domain Or I will register a new domain"

I have searched WHMCS forum, documentation and the web and here is what I have found:

http://www.webhostingtalk.com/showthread.php?t=1209763

this link solved my problem by enlightening me that it is a WHMCS bug and only gives you this error message if "comparison" is selected in your "order" settings under your "general settings"

maybe something the WHMCS stuff needs to look into...

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