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Predefined Answer Questions do not load


luckyred

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Hello all,

 

on the URL

/admin/supporttickets.php?action=viewticket&id=x

 

I can't use the predefined answer feature.

 

I can click on the link "Insert Predefined Answer". Categories are shown, but I can't click on those categories. Page scrolls up then and predefined answers do not load.

 

Any help?

Can this be an error of transferring files via FTP? Can I just overwrite the files to check?

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