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[FIXED] Escalation email notice Name

Neklawy
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Neklawy Member

Neklawy

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Hello

 

Since upgrade to new release v4.5.1, I am receive a escalation email notice without show a Name and Ticket Subject in message

 

I believe a {$name} and {$ticketsubject} variables did not work on v4.5.1 and maybe needed to fix it

 

Are anyone other faces this issue?

 

Thanks

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