Jump to content

Mail to Admin problem


Recommended Posts

I noticed I was no longer getting new order emails or client account update emails some time ago, and was able to eventually track it to an admin with a bad email address. The failure to send email to that address was apparently causing other admins to not receive certain emails as well.

 

As soon as I corrected the email address on that admin, these emails to other admins resumed.

 

Thus, it would seem that the error handling could be improved. If email to one admin fails, the system should continue to email other admins rather than stop.

 

I believe this started happening in 4.4.x, and was still present in 4.5.1 until I corrected the bad admin email address.

 

Ticket emails did not seem to be affected--only new order and account change emails.

Link to comment
Share on other sites

  • WHMCS CEO

As far as I'm aware this is a quirk of the third party PHPMailer class and has existed since long before 4.4. Never really looked into it in any detail but will see if we can find and implement something to workaround it.

 

Matt

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated