Gregg Posted May 23, 2007 Share Posted May 23, 2007 Hello. I have added several customer orders myself i.e. they didn't go through the website payment system. I marked the ordered a completed etc.. but it is still sending out reminder invoices. How do I mark the invoices paid? The only options I have are Send Reminder Mark Cancelled Mark Unpaid Send Invoice Created E-Mail Maybe if I go to add payment? Hope someone can help me out. Thanks in advance Gregg 0 Quote Link to comment Share on other sites More sharing options...
Gregg Posted May 23, 2007 Author Share Posted May 23, 2007 I am blind! I didn't see the option on the previous page of the invoices saying Mark Paid However, is there any way to prevent RECEIPT INVOICE e-mails being sent out? 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted May 23, 2007 Share Posted May 23, 2007 Yes...where you add the payment, untick the check box for send email And in the future, adding existing orders, use paypal subscriptions and go in and change em later. That way no invoices are created and uncheck send email when ever you run accross it 0 Quote Link to comment Share on other sites More sharing options...
Gregg Posted May 23, 2007 Author Share Posted May 23, 2007 One problem with that....when I change the drop down box in the order details under a client, it doesn't update the payment method... I had made another post about this 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 23, 2007 WHMCS CEO Share Posted May 23, 2007 What's the problem with that? It doesn't matter what the order shows. Matt 0 Quote Link to comment Share on other sites More sharing options...
Gregg Posted May 24, 2007 Author Share Posted May 24, 2007 I'd like to keep track of who's paying by what method and because it doesn't change in the order, it doesn't show up on the main page about invoices wich are due etc... Infact anything to do with invoices and that order won't show as it still thinks it on a subscription payment..But I will leave it at that 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted May 24, 2007 Share Posted May 24, 2007 The payments and due dates need to be set on the product or domain page etc associated with the customer. Also the cron job needs to be working. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 24, 2007 WHMCS CEO Share Posted May 24, 2007 I'd like to keep track of who's paying by what method and because it doesn't change in the order, it doesn't show up on the main page about invoices wich are due etc... Infact anything to do with invoices and that order won't show as it still thinks it on a subscription payment..But I will leave it at that That's incorrect. As I said, the payment method the order shows has no effect... on anything. 0 Quote Link to comment Share on other sites More sharing options...
Gregg Posted May 24, 2007 Author Share Posted May 24, 2007 ok, thanks alot Matt! 0 Quote Link to comment Share on other sites More sharing options...
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