101phil Posted May 20, 2011 Share Posted May 20, 2011 Hi guys, I have a CRON Job running and just lately I have been getting the following notice 0 Services Suspended - Manual Suspend Required: Client Name - theirdomain.com.au (Service ID: 2 - User ID: 7 - Error: Cannot perform action without accounts username). This account doesn't have the accounts username and password, which would fix this Im assuming however this client has paid their bill outside of WHMCS, I have marked the invoice as paid, so Im unsure where this notice in my CRON is coming from and how to stop it. Cheers, Phil 0 Quote Link to comment Share on other sites More sharing options...
ckh Posted May 21, 2011 Share Posted May 21, 2011 Check the next due date for the Product/Service and modify it if necessary. 0 Quote Link to comment Share on other sites More sharing options...
101phil Posted May 22, 2011 Author Share Posted May 22, 2011 Thanks for that,, Will I have to reset date for all manual payments? 0 Quote Link to comment Share on other sites More sharing options...
ckh Posted May 22, 2011 Share Posted May 22, 2011 Whenever I receive a manual payment, I pull up the invoice, click the Add Payment tab, and normally will put the check number in the Transaction ID field and click the Add Payment button and it updates the next due date in the process. 0 Quote Link to comment Share on other sites More sharing options...
101phil Posted May 22, 2011 Author Share Posted May 22, 2011 Thanks Chris, I will update my processes... Cheers, Phil 0 Quote Link to comment Share on other sites More sharing options...
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