jaatendi Posted May 3, 2011 Share Posted May 3, 2011 Hi, I am trying transfer a domain from a different registrar into my enom account through WHMCS. I am logging into my WHMCS website as a customer, and requesting a transfer. I am getting the authorization code from the old registrar, but for some reason the transfer is not going through. My system is sending my administrator email the following email: An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve. Client ID: 17 Domain ID: 28 Registration Type: Transfer Domain: domain.com Error: An authorization key is required for domain.com I replaced the real domain name just to be safe. I have no trouble registering domains by the way, it's just transfers. Please advise. Thanks in advance 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted May 3, 2011 Share Posted May 3, 2011 In Domain pricing, have you ticked the "EPP Code" checkbox against that TLD? 0 Quote Link to comment Share on other sites More sharing options...
jaatendi Posted May 3, 2011 Author Share Posted May 3, 2011 Yes, I do have EPP code checked for .com domains (which the domain in question is). What else could it be? 0 Quote Link to comment Share on other sites More sharing options...
jaatendi Posted May 3, 2011 Author Share Posted May 3, 2011 I tried transferring a different domain, again by logging into the front end of WHMCS, and this time I got an email in my administrative email saying this: Order Information Order ID: 51 Order Number: 6656150816 Date/Time: 03/05/2011 17:53:15 Invoice Number: Payment Method: PayPal Customer Information Customer ID: 17 Name: John Doe Email: hello@domain.com Company: my company Address 1: 111 Wellington Avenue Address 2: City: Calgary State: Manitoba Postcode: t3H 1B3 Country: CA Phone Number: (555) 555-6338 Order Items Domain Registration: Transfer Domain: domain.com First Payment Amount: $10.00CAD Recurring Amount: $10.00CAD Registration Period: 1 Year/s + DNS Management + Email Forwarding Total Due Today: $10.50CAD ISP Information Unlike the last email, this is not telling me there is something wrong. The domain was not transferred, there is no record of this domain in my Enom account, and the domain remains as if I never attempted to transfer it. 0 Quote Link to comment Share on other sites More sharing options...
scurrell Posted May 4, 2011 Share Posted May 4, 2011 It will usually be 7 or 8 days before it transfers to ENOM for a .com. Does it show in ENOM under Domains > Transfer Domains > My Transfers ? 0 Quote Link to comment Share on other sites More sharing options...
nuwavestudios Posted September 14, 2012 Share Posted September 14, 2012 i'm having the same issue. exactly the same thing happening. no, it does not show up in enom under domains > transfer domains > my transfers. what am i doing wrong? 0 Quote Link to comment Share on other sites More sharing options...
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