bhmbhm Posted April 29, 2011 Share Posted April 29, 2011 when creating a ticket in the admin page from one department to another, I dont want it to send an email to my client that the ticket was opened is there a way to assign a ticket to a client without having emails sent to client that a ticket is opened and for the client not to receive a response of such tickets. 0 Quote Link to comment Share on other sites More sharing options...
bhmbhm Posted May 2, 2011 Author Share Posted May 2, 2011 can anyone help please? 0 Quote Link to comment Share on other sites More sharing options...
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