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Fraud from france, keeps getting through


nicklfire

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Hey,

 

I have had a couple of fraud orders from a guy from FRANCE using stolen credit cards. Because the orders are with a stolen Credit card they keep getting through.

 

The thing i cannot figure out is that i have all my products set to "Automatically setup the product when you manually accept a pending order"

 

I thought when you have your products set to accept after pending, NOTHING would happen until i approve pending orders... But that's not the case... after they pay it automatically sets up and gets send to enom... hence me losing money on the domain they register every time.

 

Help appreciated

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Unfortunately the settings don't apply to domains.

 

Settings > General Settings > Ordering

 

Tick the box "Only Auto Provision for Existing" - this will prevent the domain orders going through automatically for new customers.

 

When approving the pending order, select the registrar and then accept the order.

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