e-techron Posted May 16, 2007 Share Posted May 16, 2007 Does the support center automatically create an email when sent via regular email. For example, if i sent an email to support@XYZHosting.com will it automatically create a support ticket? 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted May 16, 2007 Share Posted May 16, 2007 Yes....as long as piping is set up and working. 0 Quote Link to comment Share on other sites More sharing options...
Fernis Posted May 16, 2007 Share Posted May 16, 2007 How can this be done? 0 Quote Link to comment Share on other sites More sharing options...
e-techron Posted May 24, 2007 Author Share Posted May 24, 2007 the logs show that they come in and have the message but does not automatically create a support ticket 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted May 24, 2007 WHMCS CEO Share Posted May 24, 2007 So what error message does it show next to the message details? 0 Quote Link to comment Share on other sites More sharing options...
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