GreyWing Posted April 3, 2011 Share Posted April 3, 2011 Just wondering if this is possible to set up sub departments such as Sales >>> Hosting or Sales >>> Domains >>> Billing etc, not sure if it is possible but would be great to have if it is. Cheers Graeme 0 Quote Link to comment Share on other sites More sharing options...
Alistair Posted April 3, 2011 Share Posted April 3, 2011 You could just create the departments like "Sales >>> Domains >>> Billing" for one and "Sales >>> Hosting >>> Billing" for another and then edit the submitticket step 1 template file. 0 Quote Link to comment Share on other sites More sharing options...
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